Delivery and Payment

Packaging and Delivery

Orders are packaged in accordance with technical and commercial standards. We reserve the right to determine the transportation method and itinerary. Shipment is usually carried out by a DPD courier service or by mail.

Delivery Charges

Packaging and delivery from our company/dispatch center are billed to the customer. These charges are calculated as follows.

Direct orders from our company:
  • The following shipment charges apply for every order.
  • Shipping within Europe: € 12.00, free shipping for orders of € 50.00 or more.
  • Shipping worldwide: € 20.00 (Express Shipping Premium Airmail € 40.00)

We assume the cost of any supplementary deliveries.
Titles published at a date later than scheduled will be delivered to you upon publication, and you will only be charged at that time.

Exported goods are not subject to retail price maintenance agreements. Therefore prices may vary in other European countries.

Delivery Time

The delivery time in Emirates is approximately 3–4 working days, in Europe approximately 5–10 working days. Worldwide, the delivery time is 10–30 working days. Express delivery with premium airmail occurs within 6–10 working days.


Payment can be made by credit card or on account. If the invoice amount is over € 150.00, payment can only be made by credit card or in advance.

Credit card payments:

If your credit card expires before the publication date of your order, we will not be able to reserve the item for you.


If a buyer choses to cancel his or her order, varying rules apply. Please see: Legal information for users.